How does the claim process work?

The process begins when one of our specialist Chartered Surveyors makes an initial assessment of your claim over the phone. If we think your claim is grounded, together we will arrange a time for a member of our team to visit your property to make further assessments and answer any questions you have. This initial stage is completely without cost or obligation.

If you then decide to proceed with the claim process, we will undertake the valuation work and assessment of the losses before presenting this to the electricity company. We will then begin to negotiate with them to find an appropriate compensation sum. During this process, we will keep you fully up to date with any offers made.

When a compensation offer has been made that you are happy with, we will conclude the claim and you will receive the payment. For this stage, solicitors will need to be involved to conclude the legal documentation. The electricity company will pay all reasonable legal expenses in addition to the compensation sum.

To discuss your potential claim, contact a member of the team today.

No upfront fees

There are no upfront fees of any kind and you will not be charged with any expenses. Fees are only charged after a successful claim is concluded with the electricity company and the compensation money has been paid. If a case is not successful, no fee is charged.

No assessment costs

All assessments of your situation are completely free and there will be no fee charged for our time if we find you do not have an eligible claim.

No risks

Fees are only charged if the property owner is happy with the compensation payment offered by the electricity company. If they are not, the claim does not complete and no fees are charged.


We charge a percentage commission based on the amount of compensation money paid to you.

“Tim Davies at Cambridge Land Consultants made the whole claim plain sailing. No complications, fast and efficient service with one-to-one contact. Would I recommend them? One hundred percent. Would I use them again? Definitely.”
Mrs D, Welling, Oxfordshire

“If you want to make a claim with minimum fuss and effort, CLC are experts at dealing with electricity companies. The whole process was stress-free and required very little input, just what we needed!”
Mrs A, Truro, Cornwall

“Ben Lenton at Cambridge Land Consultants was courteous, approachable and a pleasure to do business with. If he wasn’t available to respond to any queries, he returned to us in a timely manner.”
Mrs H, Sonning Common, Kent

“I received a tax-free payout that exceeded my expectations. They secured a settlement on much more beneficial terms than any I could have arranged, so felt their involvement was totally justified.”
Mr R, Exeter, Devon

“We chose Cambridge Land Consultants for the professionalism of their offer. They proved expert negotiators and were able to achieve a better than expected outcome. We would not hesitate to use them again.”
Mrs H, Welling, Kent